PRODUCT FAQ
Q. Can anyone drink your products?
A. Yes! Our products are low in sugar, low in calories, and great for all ages! With only 30-60 calories per can, this can be a great addition to any type of diet.
Q. Is your product allergy friendly?
A. Yes, our products are free of caffeine, gluten, preservatives, additives, and added color.
Q. Why are there sugars in your products?
A. All of the healing herbs are synergistically combined for maximum benefit and sugar is an essential ingredient. The sugars (cane sugar, light brown sugar, and honey) further draw out the efficacy of each healing herb.
Q. What do your products taste like?
A. Each of our products is specially formulated with at least eight different healing herbs. Tibet Golden Tea has a sweet and distinctive herbal taste. Immunity has a citrusy, tart, and soothing taste. Vitality has a light, airy and refreshing berry taste. Recovery has a smooth, fruity and energizing taste.
Q. I’ve never tasted anything quite like this before. Where does the distinct taste come from?
A. The unique tastes in each beverage comes from the eight to ten herbs handpicked by Herb Guru, a naturopathic doctor. These herbs are carefully chosen not only for their individual benefits but also for their synergistic qualities. Our thorough testing process allowed us to fine-tune the unique taste to meet our standards.
SHOP FAQ
Q. Can I order by phone?
A. Unfortunately, we do not take orders over the phone. Click here to shop.
Q. What kinds of payment methods do you accept?
A. We accept PayPal which in turn accepts all major forms of payment.
Q. Can I modify or cancel my order?
A. Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to make changes to your order. But you can contact Customer Service to cancel your order before it's ships.
Q. What is your return policy?
A. We currently do not offer returns or exchanges for our products. However, if there was damage during shipment, please contact Customer Service and we will help you resolve the issue.
Q. Do I have to order a case of each item?
A. Yes. Shipping would be prohibitively expensive if we shipped individual cans.
Q. How much does shipping cost?A. All orders over $100 ship for free! Orders below $100 will ship for varying rates: $5.99 for one case and $8.99 for two cases.
Herb Guru Brand reserves the right to change its shipping policies at any time.
Q. What do I do if my shipment was damaged?
A. Sorry to hear that. E-mail us at Customer Service with an image of the damage and we will re-ship you replacement product free of charge.
Q. Where is my order?
A. Our orders ship within 24 to 72 hours of when they are placed. Tracking information will be emailed to you once your order has shipped. If there is a problem with your package, please e-mail us at Customer Service and we will help you resolve the issue.
Q. Can anyone drink your products?
A. Yes! Our products are low in sugar, low in calories, and great for all ages! With only 30-60 calories per can, this can be a great addition to any type of diet.
Q. Is your product allergy friendly?
A. Yes, our products are free of caffeine, gluten, preservatives, additives, and added color.
Q. Why are there sugars in your products?
A. All of the healing herbs are synergistically combined for maximum benefit and sugar is an essential ingredient. The sugars (cane sugar, light brown sugar, and honey) further draw out the efficacy of each healing herb.
Q. What do your products taste like?
A. Each of our products is specially formulated with at least eight different healing herbs. Tibet Golden Tea has a sweet and distinctive herbal taste. Immunity has a citrusy, tart, and soothing taste. Vitality has a light, airy and refreshing berry taste. Recovery has a smooth, fruity and energizing taste.
Q. I’ve never tasted anything quite like this before. Where does the distinct taste come from?
A. The unique tastes in each beverage comes from the eight to ten herbs handpicked by Herb Guru, a naturopathic doctor. These herbs are carefully chosen not only for their individual benefits but also for their synergistic qualities. Our thorough testing process allowed us to fine-tune the unique taste to meet our standards.
SHOP FAQ
Q. Can I order by phone?
A. Unfortunately, we do not take orders over the phone. Click here to shop.
Q. What kinds of payment methods do you accept?
A. We accept PayPal which in turn accepts all major forms of payment.
Q. Can I modify or cancel my order?
A. Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to make changes to your order. But you can contact Customer Service to cancel your order before it's ships.
Q. What is your return policy?
A. We currently do not offer returns or exchanges for our products. However, if there was damage during shipment, please contact Customer Service and we will help you resolve the issue.
Q. Do I have to order a case of each item?
A. Yes. Shipping would be prohibitively expensive if we shipped individual cans.
Q. How much does shipping cost?A. All orders over $100 ship for free! Orders below $100 will ship for varying rates: $5.99 for one case and $8.99 for two cases.
Herb Guru Brand reserves the right to change its shipping policies at any time.
Q. What do I do if my shipment was damaged?
A. Sorry to hear that. E-mail us at Customer Service with an image of the damage and we will re-ship you replacement product free of charge.
Q. Where is my order?
A. Our orders ship within 24 to 72 hours of when they are placed. Tracking information will be emailed to you once your order has shipped. If there is a problem with your package, please e-mail us at Customer Service and we will help you resolve the issue.
